The escape hatch. If the system you want to integrate with isn't on this page, point Open Humana at any HTTPS URL and we'll fire a signed JSON POST for every call event you choose.
Before you start
What you'll need
- An HTTPS endpoint that can accept a JSON POST.
- (Optional) A shared secret you'd like Open Humana to use to sign the payloads (HMAC-SHA256 in the `X-Open-Humana-Signature` header).
Setup guide
Step-by-step instructions
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1
Add your endpoint URL
In Open Humana, open **Settings → Integrations → Outbound Webhooks**, paste your HTTPS endpoint URL, and (optionally) a shared secret for signing.
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2
Pick the events to fire
Choose any combination of `call.transferred`, `call.voicemail`, `call.connected`, `call.no_answer`, `call.failed`.
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3
Send a test payload
Click **Send test webhook**. Open Humana will fire a sample payload at your endpoint and show you the response code.
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4
Save and go live
Click **Save**. Open Humana will start firing real events on the next call.
Ready to get this live?
Open the Outbound Webhooks integration inside your Open Humana dashboard and follow the steps above.
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